Privacy Policy

Company Rules & Policies – Eyelash Business

Appointments

• All bookings must be scheduled in advance.
• Please arrive on time; late arrivals beyond 15 minutes may require rescheduling.
• Cancellations must be made at least 24 hours before the appointment.

Payments

• Full payment is required at the time of service.
• Deposits for certain services are non‑refundable.
• We accept cash, card, and approved digital payment methods.

Health & Safety

• Clients must disclose any eye conditions, allergies, or sensitivities before treatment.
• We maintain strict hygiene standards; tools are sanitized after every use.
• Services may be refused if health risks are identified.

Aftercare

• Follow the provided aftercare instructions to ensure lash longevity.
• Touch‑ups are recommended every 2–3 weeks.
• Improper aftercare may affect results and is not covered by guarantees.

Guarantees

• We guarantee quality application using premium products.
• Refunds are not offered for completed services, but corrections may be provided within 48 hours if issues arise.

Professional Conduct

• Respectful behavior is expected from both staff and clients.
• Harassment or inappropriate conduct will not be tolerated.
• Repeat violations may result in refusal of service.